For Your Protection

Hotel Operational Protocols

There has been a dramatic increase in the daily number of new Covid-19 cases and hospitalizations in the state of Arkansas and Carroll County.  In light of these numbers and recognizing their role as a leader in providing responsible travel to Eureka Springs,  the 1886 Crescent Hotel and Spa and Basin Park Hotel have announced the return of Covid protocols to both hotels.  These are effective Monday, July 19.

The following protocols are now in place:

Mask and sanitation stations have been re-installed at the hotel entranceways as well as Covid warning signs.

Masks are required indoors for:

Managers and Supervisors
Employees in high contact areas:

  • Front Desk and Bellman
  • Spa
  • Ghost Tour Guides
  • Resort Hosts
  • Shuttle Drivers

Masks will be required for guests in the following areas:

  • Spa
  • Shuttle
  • Any indoor area that has ten or more gatherings for more than 15 minutes

Both hotel lobby spaces will be sanitized nightly by our security team.

Hotels will be restricted to overnight guests and those headed to the outlets.  No Public Restrooms

The hotels will be hosting a vaccination clinic for new employees on Monday, July 26.

These Covid protocol modifications will remain in effect until at least Wednesday,  August 4 when the situation will be re-assessed.

Included in your Activity Fee

The daily activity fee  includes: Activity Pass, daily activity programs, parking, Wi-Fi access,  Shared Activities with the Crescent Hotel, Hot Tub Privileges, Fire pit use as well as shuttle service.



Register here.


Shuttle Service

Monday-Thursday 8 AM-10 PM

Friday & Saturday 7 AM – 11 PM

Sunday 7AM- 10 PM

Hotel to Hotel


Hot Tub & Spa Deck Hours

Hot Tub-9AM-10 PM

Guest may enjoy the Fire Pit Lounge to relax 7 PM-10 PM



 101 N. Main St


Daily Activities – Click Here

Hours Of Operation

Hours of Operation


Continental Breakfast

Offered in Balcony Restaurant

Sat & Sun 8 AM – 10:30 AM

Coffee Service

Offered in Lobby

Monday – Friday 7 AM – 9 AM

Balcony Bar and Restaurant

Friday & Saturday 11 AM-11 PM

Sunday-Thursday 11 AM-9 PM

Jack Rabbett’s Whisky Bar

Monday- Friday 5 PM-10 PM

Saturday & Sunday 12 PM-10 PM

Colossal Cupcakes

(101 N Main Street)

Wednesday-Sunday 12 PM- 8 PM

JR’s Game Room

 Daily 12 PM-10 PM

Spa 1905

Appointments Recommended

Monday-Thursday 10 AM-4:30 PM

Friday -Sunday 9 AM-5:30 PM

Spa Deck & Fire Pit

Daily 9 AM-10 PM

Firepit 7 PM-10 PM

Fire Pit Currently Unavailable

Hot Tub

9 AM-10 PM

Shuttle Service

Monday-Thursday 8 AM-10 PM

Friday & Saturday 7 AM – 11 PM

Sunday 7 AM- 10 PM

Hotel to Hotel

Deals and Offers

Jack Rabbett’s Whisky Bar

Social Hour

Monday – Friday  (5-6PM)

Wine, Beer, Dickel Whisky



Register Here!

Register for WiFi and the following items included in your Resort Pass!

*WiFi $4.95 Per Day*

*Fee will be wavied when form filled out below*

Room Number:*

Spa 1905

You will find Spa 1905 on the second level of the Basin Park Hotel. Designed with warm earth tones and featuring a sun deck, hot tub and mountain backdrop, this Day Spa features a full array of services and trained therapists with a focus on skin care and relaxation.

Contact us for an appointment